Iphone 5 error 1 solution. ITunes errors when restoring, updating and syncing iPhone, iPod Touch and iPad (error codes, causes and remedies)

Consider the options for our actions for this error. First, let's define what causes -1 (1) error at iPhone update... Immediately sad news - as a rule, this problem is directly related to the faulty unit in the device, and specifically to the modem. We will consider options for the rehabilitation of the device without the need to contact the service, so to speak at home. So let's start point by point.

First, we need to rule out possible reasons that prevent the iPhone from being flashed through iTunes. For some iPhone owners -1 (1), the error appears due to:

1. Usage "Gray" non-certified wire (you need to use the original cable)

2. Installed outdated version of iTunes on your computer (you need to download new version of iTunes)

3. Other iPhone users may be helped by running iTunes from administrator name or in compatibility mode.

The problem is that these methods help only a small percentage of people, everyone else must accept that the device has hardware problems.

The most important and common reason is this is a breakdown of the modem... You can tell by the following signs:

1.Shortly before the appearance errors -1 (1) the phone worked unstably, from time to time it lost the network, and then found it, and this happened even with a confident signal reception.

2.In the process of restoring the device, the error appears only at the last stage, when the process is already coming to an end.

3.The battery was updated or some other type of intervention was made in the device.

4.Water drop, phone drop

5.The appearance of a window with error -1 (1) in the iTunes program

If you admit any of these options, then be 99% sure that error -1 in your case is related to damage to the modem.

We have determined that the modem is at fault. Consider options for further action:

1. The correct way to solve errors -1 (1).

This is the smartest option. You need to visit our service center. If the phone is under warranty, don't hesitate, take it to an Apple Authorized Service Center. Given the peculiarity errors -1 (1) appear under mechanical stress, you should be prepared for the fact that you may be denied a free official repair, however, we strongly advise you to try.

If the warranty is over, then we begin to carefully choose the service. The service center specialists must have the necessary skills and special tools to properly solder your modem. We strongly advise against going to a tent on the market, in the best case, you will get back the phone with the same error, in the worst case you will have to repair something else.

Therefore, if you decide to contact the service, choose proven places, with recommendations and a quality guarantee.

Consider a treatment option -1 (1) errors without re-soldering the modem... This can be done in any workshop, but you yourself can try to do it yourself, saving yourself money.

2. Incorrect, but working in some cases method.

It is wrong because we strongly discourage doing this with your device. But since there is an option, we will consider it.

Be careful! You take responsibility for all the consequences! If there is a guarantee, after these manipulations, you can forget about it. There is a chance to harm the phone even more and damage something else inside the device. And there is no guarantee that this will help your iPhone. If you do decide, proceed with extreme caution.

Perhaps the following methods will only help to flash the phone with an error through iTunes and revive it. Then you will be able to use it, for example, as an iPod, but it will not help to restore the modem and it is better not to expect that the iPhone will be able to use the cellular network stably after that.

Then consider the actions:

1. Freeze iPhone. Freezer, refrigerator, maybe winter will help you with this. Don't forget to pack your gadget in a plastic bag. Leave it for 15-20 minutes in the selected cold place and then try to flash the iPhone through the program iTunes... Someone is flashing the phone without pulling it out of a cold place. Whatever you think of us now, but it helps someone to flash the device to the end.

2. Heat up the iPhone. It is best to heat the modem directly and use special equipment for this, this will help to avoid overheating. Then try to flash the iPhone while it is still hot. True, there is information on the forums that it was possible to finish restoring or updating the iPhone to the end, immediately after the phone warmed up from charging. Such simple heating allows you to "slip through" error -1 (1) and bring the phone back to life.

Cold or hot.

The methods are certainly unusual, and even risky. But when you have nothing to lose, you have to try even the most incredible. Only very carefully.

Even if you managed to complete the restoration or update of the iPhone, then most likely you will have an iPod in your hands - it will not be able to catch the network, and if it can, it will be unstable. But you might be lucky ...

Still, a -1 (1) error is serious enough.

Today we told you about all the solutions errors -1 (1). It's up to you which method to choose, but if you want not just to revive the phone, but to make it work fully, then our service center is at your service. We will solve this problem as soon as possible.

Have a good day today, let's talk about error 1 (-1) iPhone. This error can occur both due to software failure and due to hardware failure. In this article, we will analyze the reasons leading to error 1 iPhone and advise different ways to resolve this error.

Software solution 1 iPhone errors

1. Update iTunes up to the current version

2. Launch iTunes in compatibility mode and fromadministrator name.

3. Disable antivirus;

4. Use original cable

5. When Recovery help Mode try to restore the firmware via iTunes to the factory one.

6. When recovering, try different usb ports, you can also try to recover through another computer.

Hardware faults leading to error 1 iPhone

Faults:

1M dress

2. Cantrolera food modem unit (U2_RF)

3. Eeprom (U6_RF)

4. Modem processor (U1_RF)

5. Transiveroa (U3_RF)

8. Battery

7. Cantroler Nutrition (U7)

9. Bottom loop

10. Choke at the output of the modem power controller

The most common cause of iPhone error 1 is a broken modem. Here are the symptoms by which you can understand that your modem is faulty:

• When trying to restore iPhone the flashing processreaches about 60% and then gives error 1 just inthe beginning of the modem firmware or at 99%.

The network disappears and the constant search for the network begins

Wi-Fi periodically becomes inactive (switch is inactive)

• IMEI does not show through * # 06 #

• There was a battery replacement or replacement of some components
• IPhone is smashed or wet

Ways to Resolve Error 1 iPhone

1. The first and obvious solution is to take the smartphone under warranty (if it has not expired)

2. Put the phone in the freezer for 20 to 40 minutes. Then get it out and immediately flash it (some plug the cable from the laptop into it right there and sew). The principle of operation is very simple - the geometry of the contacts changes from the temperature, the "broken" connections converge again. Of course, the question arises - why did everything work normally before the firmware? As far as I know, the fact is that a number of contact "legs" of the modem are used only for firmware purposes and are not required during normal operation. If these "legs" have defects / dumps, then we get an error 1 iphone.

3. It also helps many to warm up the phone if you have a soldering dryer, you can warm up the modem itself or the modem power controller (first remove the metal screen) which is in the area of ​​the sim tray.If you don't have a hair dryer, you can warm up the back cover of the iPhone with a regular hair dryer for about 1 minute. During the firmware process, you can try to push on the modem can help.

The A7 processor is highlighted in red, the Qualcomm MDM9615M LTE modem is highlighted in orange, the Qualcomm WTR1605L LTE / HSPA + / CDMA2K / TDSCDMA / EDGE / GPS transceiver universal module is highlighted in yellow.

4. You can restore through iTunes if an error appears at 60 percent, remove the back cover and temporarily disconnect the battery terminals and then try to flash it again.

Samples of repairing iPhone 5s with error 1 in service centers

Solution. Rolling the modem and warming up the modem power controller.

Solution. Rolling the modem power controller.

Diagnostics. Removing the modem power supply controller and measuring the voltage drop on the pitakas with subsequent comparison with the experimentally obtained data.Diagnosis is a probable malfunction of the modem.

IPhone 5S functionality and settings can be seriously impaired due to incorrect installation of applications. Often, if the phone freezes, the only solution to get the device back to work from Apple is to carry out the standard recovery procedure. Let's describe how to completely return the previous functionality to the "apple" device on our own.

Ways to restore the device to work

In iPhone, various kinds of problems can occasionally arise - glitches appear, the phone does not respond to button presses, or the wait is too high. Recovery methods in these cases may differ, however, if the problem is serious, often when using "softer" methods of resetting the parameters, failures 47, 14, 4014,4013, 4005, 3194, etc. occur.

Soft Reset

When the gadget is frozen, sometimes you can bring it out of this state through a reboot:

1. Press and hold the Power and Home buttons at the same time for about 10 seconds;
2. When the apple logo appears, release the keys.

It is possible that glitches in the iPhone 5S will disappear after that.

Reset via settings menu

IPhone 5S recovery is activated including through the standard gadget tools:

Here, out of the six proposed points, we may be interested in only two:

• "Reset settings", which returns the phone to its original state with the preservation of all user data;
• "Reset settings and content" - all existing data is deleted, only factory settings are returned.

Waiting for such a reset should last less than a minute, but if the device is frozen firmly and the described recovery methods do not suit you, you will have to act through iTunes.

We use standard Recovery Mode

Make sure you are ready to reset in Recovery mode:

• updated iTunes,
• the USB cable is connected to the computer.

If you have completed all the preparations, you can restore your iPhone 5S.

Parameter reset sequence

The sequence of actions when restarting iPhone 5S in Recovery mode is as follows:

The process will go automatically. After a maximum of 3 minutes, you will receive the corrected settings and the saved user information.

Update in DFU mode bypassing iOS phone

Unlike the one discussed above, updating in this mode will destroy the user's information on the iPhone 5S, so it is advisable to make a backup before performing it. But such a reinstallation of the OS often helps to avoid crashes with codes 50, 47, 14, 3014, 3194, 4005, 4013, 4014, etc. Do not forget to download the latest version of iOS for your phone through the Apple support site. For this:

• go to http://www.getios.com/ and select the name of your device in the appropriate field;
• specify the device model in the The Model drop-down list;
• select the iOS version (for iPhone 5S, it cannot be lower than the seventh);
• Click Download and get ready to download a multi-gigabyte file.

The update itself is done as follows:

1. Connect the device to your computer via USB cable.
2. Put the gadget in DFU mode by performing the following settings:

○ hold down the Power and Home buttons;

○ after the screen turns off, release the Power key while continuing to hold Home (it will take 10 seconds to wait);

○ if you log into DFU correctly, the computer will notify you through iTunes that the device is in the appropriate mode, while it itself will remain turned off, nothing should be displayed on the display.

If there is no backup copy, you just have to disconnect the device from the computer. It should be noted that updating the device in DFU mode by formatting the memory and installing the OS in its cleared area is more correct, while failures 47, 3194, 4005, etc. occur quite rarely. Therefore, in case of serious problems, if the gadget is frozen and the usual methods do not help, you need to restore it through DFU.

Errors that prevent you from updating the firmware and how to fix them

Sometimes, for various reasons, it is not possible to complete the process of flashing the phone due to errors, each of which has its own code - 50, 47, 14, 3194, 4005, 4013, 4014, etc. Consider the error codes, as a result of which they arise and how to fix them.

50

Error 50 occurs due to the lack of response to the application from the server. At number 50, it occurs not only during the firmware, but also when downloading any content from iTunes Store... Usually the cause is the antivirus software settings.

To resolve the issue when Code 50 appears, do the following:

1. Log out and log back into your iTunes account;
2. Disable all anti-virus applications;
3. Try to download iOS for the device again;
4. You can also try uninstalling iTunes and reinstalling it to fix the problem with Fault 50 appearing.

Not always doing these steps leads to the fact that the code 50 stops interfering with updating the phone. Sometimes error 50 is the result of viruses that delete files associated with iTunes. Therefore, if there is no result, scan your PC for viruses and get rid of them if found.

Sometimes error 50 disappears after cleaning the system from garbage (temporary folders and files) with the appropriate software, when updating the drivers. You can check system files OS with the sfc / scannow command (in the Run window field, run as administrator) - this way important Windows data can be returned, including those associated with the appearance of code 50.

3014

Error 3014 occurs when there is not enough free space on the HDD while performing an update. Firmware takes up a lot of space during the update, so error 3014 is often resolved by freeing up disk space. To do this, simply remove unnecessary music and movies, trash, etc.

47

Perhaps when Error 47 appears, you are dealing with a hardware problem with the storage chip. This is even more indicated by the lack of information about the firmware version of the modem and IMEI in the "About device" section. Code 47 also appears when moisture gets into the modem. A serious case - they can get rid of No. 47 only in the service by replacing the microcircuit.

Sometimes Windows itself throws Error 47, although it seems that it is an iTunes error. This is due to the fact that the OS cannot use the device, since it is prepared for safe shutdown, but it has not yet been disconnected from the computer. Then, to eliminate failure 47, it is enough to remove the device from the socket and reconnect it.

14

Error 14 may prevent you from resetting the settings and updating your phone for several reasons. First, Code 14 will cause the crash due to corrupted firmware files. Often, error 14 occurs when trying to install a non-original iOS on an iPhone. The solution to problem 14 during installation is to download the archive again from the support site.

The 14th error often occurs due to problems with the equipment, in particular with the USB port or the cable itself. To fix No. 14, it will be enough to replace the cable or connect the iOS update gadget to a different port. Sometimes the problem also occurs due to false positives of the antivirus - change the settings or disable applications - error 14 may disappear.

3194

In the simplest case, code 3194 indicates that the version of iTunes with which you are trying to flash the iPhone 5S is outdated. To eliminate Error 3194 in this case, it is enough to reinstall this software on the computer.

Also, the appearance of code 3194 during the update indicates that the Apple server does not have SHSH hashes for this firmware together with your gadget. Therefore, you cannot switch to this version of iOS.- error 3194 is eliminated after downloading the current version of the OS for the gadget.

You can also try to remove from hosts file data 74.208.105.171 gs.apple.com. The file is located:

• C: \ Windows \ System32 \ drivers \ etc \ hosts (Windows);
• / etc / hosts - (Mac OS).

Attempt to disable security software to remove code 3194. In iPhone 5S, malfunction 3194 also occurs when trying to rollback to an old version of the OS - in modern iOS, such a Downgrade is impossible.

4005

The device generates code 4005 when a fatal error occurs while updating the device. It can occur in Recovery mode. Therefore, so that Error 4005 does not interfere with the recovery process for any systemic reasons, run it in DFU mode. Try using a different USB cable as well. Also, sometimes disabling the antivirus helps to eliminate the error 4005 during the update.

Problem 4005 may also be the result of not the most recent software versions. Try downloading the latest firmware, reinstall iTunes, and then flash your phone in DFU mode. As a last resort, try to avoid crash 4005 by transferring work to another computer with iTunes. If this does not help, error 4005 is probably the result of hardware problems that can only be fixed in the service.

2005, 2009

Codes 2005 and 2009 usually indicate data cable problems. To be able to reflash the device and avoid crashes in 2005 and 2009, disconnect USB devices on the PC, leaving only the keyboard and mouse and the gadget itself. Perform the restore again.

If the problems with the appearance of Error 2005 and 2009 still persist, try disabling your antivirus applications and scan your PC system files for damage.

4014, 4013

The appearance of codes 4013 and 4014 during the recovery process indicates that critical errors have occurred and that the firmware file cannot be uploaded to the device. The first problem with Error 4013 can be solved by flashing it in DFU mode.

Failure 4014 may be fixed by trying to reflash the device from another PC. In both cases, it is advisable to use a different USB cable.

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Sometimes, when restoring, updating and syncing iPhone, iPod Touch and iPad, unknown errors appear in iTunes, and you cannot perform the necessary actions with the iOS device. In our guide, you will find the error decryption and possible solutions for its elimination.

Errors that occur during the recovery / update and synchronization process can be both software and hardware-related problems in the iPhone, iPod Touch and iPad: some are easy to fix (restarting the computer or changing the USB port), others require hardware repair.

ITunes errors occur when:

• , iPod Touch and iPad with iTunes;

ITunes error classification

1. Communication Problems (Network Errors)
   ITunes Errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200.
   Also, notifications may appear:
   • "An error occurred while downloading the software."
   • "The device is not supported for the requested build."

   These errors and warnings appear when there is a problem connecting your computer to an Apple update server or device.

2. Problems with security software settings (firewall, antivirus, firewall)
   ITunes Errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844.
   These errors are caused by antivirus, Windows firewall, or firewall blocking connections to Apple servers.
3. Problems with the USB connection of the device
   ITunes Errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014, 4016, "invalid response", re-request to recover from its completion.
4. Hardware problems
   ITunes Errors:(-1), 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004 , 1011, 1012, 1014, 1667 or 1669.
   They occur in case of hardware malfunctions with the iPhone, iPad and iPod Touch: with a modem, with a Wi-Fi module, a power connector, a battery, and so on.

Common ways to fix errors in iTunes

Most of the errors in iTunes can be fixed by yourself:

1. Remove or terminate programs on your computer that might be blocking iTunes from connecting to Apple's update server.
2. Disable security software while restoring or updating iPhone and iPad.
3. Use an original USB cable to connect iOS devices to your computer. Otherwise it is possible. Try replacing it.
4. ... On a stationary computer, use the USB ports located on the motherboard. It is not recommended to connect an iPhone or iPad to the USB ports on the multimedia keyboard, USB hub or on the front panel of the system unit - errors may occur when connecting the device.
5. Completely uninstall iTunes and all its components using the "Aninstaller", Uninstall Tool (for Windows), for example. Then install latest version programs.
6. Restore / Update iPhone / iPad on Another Windows computer or Mac.

The table below deciphers all known iTunes error codes when restoring, updating, syncing, and downloading content from the iTunes Store, and provides possible solutions.

ITunes error guide and how to fix them

Error number	Most likely cause	Recommended solution
Error number	Most likely cause	Recommended solution
1	The firmware is not supported by the device or the iTunes version is out of date	Make sure that you are using the firmware specifically for your device model and
2	The firmware is recognized, but assembled and packaged incorrectly and therefore cannot be used. Occurs when working with custom firmwares with hacking and unlock in which bad ASR Patch is used (The problem is relevant for Sn0wBreeze versions below 1.7)	Use a different firmware
3	Problem in the operation of the modem part of the device
4	iTunes cannot connect to Apple service servers	Third-party software may be blocking ports on your computer and preventing iTunes from connecting to Apple's servers. Check the settings in the hosts file in / windows / system32 / drivers / etc / for the presence of records of the form "xx.xxx.xx.xxx gs.apple.com". If the line is present, place a # sign in front of it and save the changes. Try again
5, 6	It is impossible to install the firmware due to damaged boot logos, or because the device is turned on in the wrong service mode (for example, if the firmware is designed for DFU Mode, and you are trying to recover through Recovery Mode)	if it doesn't help - create your own firmware or download another
8	The firmware is not supported by the device (for example, you downloaded the firmware for the wrong generation of the device)	Download the firmware supported by your device model
9	Kernel panic in an iOS device when working with firmware. Usually occurs when the data transfer via the USB cable is interrupted, or when the firmware is incompatible with the selected recovery mode	Restore the firmware via DFU Mode. Check the mechanical connection of the device to the computer. Plug the cable into a different port or replace the USB cable
10	Incorrectly assembled custom firmware due to which the low-level LLB loader was damaged or completely missing
11	A number of files required for downloading were not found in the ipsw-file of the firmware	Create custom firmware yourself, or upload another custom firmware
13	Problem with USB cable or 30-pin (lightning) connector, or trying to install iOS beta from Windows	Replace the standard cable or change the USB port. Disable USB 2.0 support in the computer BIOS
14	During the flashing process, a violation of the integrity of the ipsw file of the firmware was detected	Disable antivirus software, disable firewall, change USB cable or connect your iOS device to a different port on your computer, download a different firmware
17	Upgrading from one custom firmware to another custom firmware	To upgrade to custom firmware, use recovery mode () or firmware update mode (DFU Mode)
18	The iOS device media library is damaged	In most cases, only a flashing will help.
19	"ITunes could not sync to iPhone '[iPhone name]' due to an unknown error (-19)." The error occurs after updating iPhone 3G, iPhone 4 to a later version of iOS during backup while syncing iPhone with iTunes.	Uncheck "Automatically sync if iPhone is connected" in the "Overview" tab under "Devices -> Connected Model" in iTunes, remove and connect the iPhone. Then sync again. If the error persists, you need to restore the device to new firmware, before doing this, create a backup in iCloud so that after recovery you do not lose user data.
20	Device is included in Recovery Mode instead of DFU Mode	Turn the device into DFU Mode
21	DFU error occurred during jailbreak. Error 21 occurs due to hardware problems (dead battery, low battery).	To enable the device in DFU Mode, use the Pwnage Tool, sn0wbreeze or redsn0w utilities. If the above measures do not help, you should fully charge the battery, if this does not help, the device battery will need to be replaced.
23	Can't read device IMEI or MAC address (at least iTunes can't do that)	If the problem persists on other firmware versions, there is most likely a hardware problem.
26	Incorrectly assembled custom firmware and, as a result, an error occurred when accessing NOR memory	Create custom firmware yourself, or upload another custom firmware
27, sometimes 29	Looping error in iTunes 8.0 to 9.1	Update iTunes to version 10 or later
28	Mechanical damage to the bottom cable or dock connector in the device	Contact an Authorized Service Center
29	Hardware problem with battery, bottom ribbon cable, or power controller	Contact an Authorized Service Center to replace the battery, ribbon cable, or power controller
31	Unable to take the device out of DFU mode. Most often occurs due to hardware problems	Contact an Authorized Service Center
34	Insufficient hard disk space to install software	Free up space on the drive where iTunes is installed
35	Incorrect iTunes folder permissions on Mac OS X	Launch Disk Utility and restore access rights. (in terminal.app, enter the command: sudo chmod -R 700 / Users // Music / iTunes / iTunes Media, where is the username)
37	Low-level bootloader (LLB) in the firmware does not match the device model	Create custom firmware yourself, or upload another custom firmware
39, 40, 306, 10054	No access to activation and signing servers	Turn off Windows Firewall and antivirus programs.
54	Software glitch while transferring data from device. In most cases, it occurs on unauthorized computers or when transferring compromised applications	Delete "old" backups. Deauthorize your computer in the iTunes Store (Store menu in iTunes) and try again
414	Age limit for downloaded content	In yours, change the year of birth (in iTunes, go to Store -> View My Account)
1002	Unknown error while copying firmware files to device	Repeat the flashing procedure
1004	Temporary problems on Apple servers (not received from the server SHSH hashes for the device)	Repeat the flashing procedure later
1008	Apple ID contains invalid characters	Change your Apple ID without using prohibited characters. Try not to use anything other than Latin letters and numbers in your Apple ID
1011, 1012	Hardware problem with the modem part of the iPhone or iPad	Try it. If the error persists, contact the service center.
1013-1015	ITunes Attempt to Downgrade Modem Version in iPhone / iPad	The flashing was successful, but the iPhone / iPad cannot boot to iOS on its own with a downgraded modem firmware. In the TinyUmbrella utility, use the "Kick Device Out of Recovery" feature
1050	Apple activation servers are temporarily unavailable	Try to activate your device later
1140	Problem syncing photos from iPhoto on Mac OS X	Delete the iPod Photo Cache folder (in the context menu of the iPhoto library file, select Show Package Contents and delete the
1394	Damage to system files in the device as a result of unsuccessful jailbreak	Restore the device and repeat the jailbreak procedure
1413-1428	Error while transferring data via USB cable	Check the USB connection of the device to the computer, cable integrity and the good condition of the USB port. Change port
1430, 1432	Device not recognized	May indicate a hardware problem. Change the USB cable, connect the device to a different USB port, connect the device to another computer
1450	Can't make edits to iTunes library file	On Mac OS X, restore permissions, on Windows, check the owner and permissions of the iTunes library folder
1600, 1611	Recovery to custom firmware is carried out in DFU Mode, although it should be done from Recovery Mode	Enter your device into Recovery Mode and try again
1601	iTunes cannot get full access to the device	Disable all background processes, change USB port or USB cable, reinstall iTunes
1602	iTunes could not detect the device while preparing to update	Check the hosts file for entries like "xx.xxx.xx.xxx gs.apple.com", if any, comment them out (insert the "#" symbol before the line). Disable all background processes, change USB port or USB cable
1603, 1604	Trying to restore a device without jailbreak to custom firmware	Run on current firmware. Please note: jailbreak using Spirit and on the JailbreakMe website is not complete and also leads to similar errors.
1608	ITunes components are damaged	Reinstall iTunes
1609	The version of iTunes to work with your device is outdated	Update iTunes to the latest version
1619	iTunes cannot with the device in DFU mode, in normal mode it successfully recognizes it	Update iTunes to the latest version
1644	Third-party programs are accessing the firmware file	Close all programs running in the background, turn off firewall and antivirus, restart your computer
1646	iTunes could not recognize the device in active mode	Reboot iOS device, restart iTunes
2001	Mac OS X driver problem	Update Mac OS X to the latest version
2002	ITunes access to the device is blocked by other system processes	Close running programs, disable antivirus, restart your computer
2003	USB port operation problem	Connect your device to a different USB port or a different computer
2005	Damaged USB cable	Replace cable
3000, 3004, 3999	No access to the firmware signing server	Access is blocked by a third-party application, disable firewall and antivirus
3001, 5103, -42210	iTunes cannot download videos due to hashing errors	Update iTunes, locate and delete the "SC Info" system folder ( Windows 7: ~ \ Documents and Settings \ All Users \ Application Data \ Apple Computer \ iTunes; Mac OS X: ~ / users / Shared / SC Info)
3002,	Unable to request a suitable SHSH hash from the firmware signing server. An error occurs if iTunes redirects to the Cydia server is configured in the hosts file manually or using TinyUmbrella, but the server does not have hashes saved for this firmware	Close TinyUmbrella and remove (comment out) from the hosts file the line like "xx.xxx.xx.xxx gs.apple.com"
3014	Apple activation server does not receive a response for too long	Restart your computer, force refresh your internet connection. If the error occurs already during the recovery process (the status bar fills up on the device screen under the logo), download and install Hotspot Shield. Run the program and try to restore again.
3123	iTunes can't rent videos	Deauthorize your computer in iTunes and log in again
3191	QuickTime components damaged	Reinstall QuickTime and its components
3195	SHSH digital certificate corrupted	Retry device recovery via iTunes
3200	Necessary images are missing in custom firmware	Create custom firmware yourself, or upload another custom firmware
4000	Conflict with other connected USB devices	Try unplugging all USB cables from your computer except keyboard, mouse and iOS device
4005, 4013	Critical error while updating / restoring	Try to restore the device in DFU mode, preferably using a different USB cable
4014	The device was disconnected from iTunes during a restore or update. iTunes can't put iOS device into recovery mode	Perform recovery / update on a different computer and / or with a different USB cable.
5002	ITunes Store Error: Unable to Make Payment	Check your credit card information
8003, 8008, -50, -5000, -42023	Unable to recover file download from App Store or iTunes Store	Clear the contents of the "iTunes Media / Downloads" ( Windows 7: ~ \ Users \ Username \ Music \ iTunes \ iTunes Media \ Downloads)
8248	iTunes plugins incompatible with new version break the program	Remove installed iTunes plugins. Often the problem is related to the Memonitor.exe process, terminate it
9006	Problem uploading firmware to iTunes	Disable firewall and antivirus, download iOS manually
9807	ITunes is not communicating with the digital signature verification server	Disable firewall and antivirus
9813	Damaged or invalid Keychain certificates on Mac OS X	Clear the Safari cache (menu "Safari -> Reset Safari")
11222	Waiting limit for connection to iTunes services exceeded	Disable firewall and antivirus, update iTunes, re-sign in with your Apple ID in the iTunes Store
13001	Irreversible damage to the system file of the iTunes library	Reinstall iTunes or delete the iTunes Library and .itdb files in the iTunes folder
13014, 13136	The system is loaded with processes that prevent the normal operation of iTunes	Close background applications, disable firewall and antivirus, restart your computer
13019	ITunes library error when trying to sync	Check your iTunes library for damaged or incompatible files
20000	ITunes conflict with the Windows graphical shell	On Windows, enable the default skin
20008	ITunes conflict with TinyUmbrella	Update TinyUmbrella to the latest version and restart your computer
-1	Critical modem error	Occurs when updating iPhone without upgrading the modem firmware. Use or to get your iPhone out of Recovery Mode. If the utilities do not help, the problem is hardware and iOS device requires repair at an authorized service center.
-35, -39	Unable to download music from iTunes Store	Update iTunes to the latest version, re-sign in with your Apple ID in the iTunes Store, turn off firewall and antivirus
-50	ITunes no connection with Apple servers	Update iTunes to the latest version, re-sign in with your Apple ID in the iTunes Store, disable firewall and antivirus, reinstall iTunes and QuickTime
-3198	The integrity of the downloaded files is violated	Retry downloading content via iTunes
-3221	Invalid permissions on iTunes program file on Mac OS X	Run Disk Utility and restore permissions
-3259	ITunes Store connection timeout exceeded	Check your internet connection
-9800, -9808, -9812, -9814, -9815	ITunes Store Purchase Time Error	Set the correct date and time on your computer
-9843	Downloads from iTunes Store blocked by security	In iTunes, sign out of your account, restart iTunes and sign in to the iTunes Store again with your Apple ID
0xE8000001, 0xE800006B	The device was disconnected unexpectedly	Disconnect the device from the computer, restart iTunes and reconnect the device
0xE8000013	Error syncing iOS device with iTunes	Re-sync
0xE8000022	Corrupted (irreversibly) iOS system files	Recover your device
0xE800003D	Invalid permissions on operator settings files cellular(Carrier Bundles)	If the iOS device is jailbroken, correct the access rights to the settings files of the cellular operators (on iPhone / iPod Touch / iPad: / System / Library / Carrier Bundles), delete all custom Carrier Bundles of the operators, restore the device
0xE8000065	An error occurred while flashing the device to a custom build of iOS. As a rule, this error occurs when working with firmware collected in sn0wbreeze	Restart your computer, try again, if unsuccessful, create the firmware again
0xE8008001	An attempt was made to install an unsigned (cracked) application. Occurs when installing applications on a jailbroken device	Install AppSync from Cydia for your iOS version
0xE8000004 (iPhone 4)	The error occurs most often when iPhone activation 4.	It is solved with the help of a tied downgrade to the GeekGrade_IPSW firmware followed by loading from Boot_IPSW into redsn0w. The whole procedure is described in

Almost every user iTunes I was faced with the fact that the program refused to perform any action and showed a pop-up window with the number of the error that occurred ...

What these iTunes errors mean and how to solve the problems encountered - more on that below ...

Reason for error 1: The iTunes version is too old or the firmware does not match the device.

Solution for error 1: Update iTunes to the latest version, download the firmware again (make sure to download the software version for the device you want to use).

Reason for error 2: The downloaded firmware is not packed correctly.

Solution for error 2: Most likely, you are trying to install custom firmware (not original build). Just download the original firmware, or use third-party software to install custom firmware.

Reason for error 3: The user can observe this error upon completion of the iPhone, iPad firmware, which may indicate a faulty modem inside the device.

Solution for error 3: In fact, the error is similar to error -1 and if the latter is corrected by the recovery mode, then error # 3 can be solved only in the service center by replacing the modem.

Reason for error 5: The firmware is not installed in the mode for which it is intended. (DFU Mode / Recovery Mode).

Solution for error 5:

Reason for error 6: Firmware installation error due to damaged Boot / Recovery logo (occurs when installing custom firmware). Solution to error 6: Download the original firmware, or try to install in different modes (DFU Mode / Recovery Mode).

Reason for error 8: iTunes cannot install the firmware due to the fact that it does not fit this device(for example, installing the firmware from the iPod Touch on the iPhone).

Solution for error 8: Download the original firmware for your device model.

Reason for error 9: Kernel Panic. Fatal kernel error. Analogue of Windows blue screen. May occur if the data transmission on the cable is interrupted at the time of installation. Or when using poorly assembled custom firmware.

Solution for error 9: Check USB port and connector on iPhone / iPad / iPod Touch.

Reason for error 10: No LLB (Low Level Bootloader) was found in the firmware, installation is not possible.

Solution for error 10: Rebuild custom firmware or use original one.

Reason for error 11: Some files were not found in the firmware.

Solution for error 11: Rebuild custom firmware or use original one.

Reason for error 13: The cable or USB port is damaged. Or you are trying to install the beta version of iOS from under Windows.

Solution for error 13: Change USB and cable. Disabling USB 2.0 in BIOS can also help.

Reason for error 14: Broken firmware file. Either a cable or USB port problem.

Solution for error 14: Disable your antivirus. Change USB and cable. Try the original firmware.

Reason for error 17: An attempt was made to update a non-original firmware (custom).

Solution for error 17: In this case, you need to restore the device from DFU or Recovery Mode.

Reason for error 20: The device is in Recoveru Mode.

Solution to error 20: In this case, you need to enter DFU Mode.

Reason for error 26: Errors when assembling the firmware.

Solution for error 26: Load another firmware.

Reason for error 27 and 29: An iTunes error that occurs in older versions of the program.

Solution to error 27 and 29: Update iTunes to the latest version.

Reason for error 28: Defective 30-pin / Lightning cable or connector in the device.

Solution for error 28: Repair at a service center or replacing the 30-pin / Lightning cable.

Reason for error 34: Insufficient space for software installation (on hard disk).

Solution for error 34: Free up some space for software installation (on the disk where iTunes is installed).

Reason for error 35: Incorrect folder permissions (the problem occurs on Mac OS).

Solution for error 35: In terminal.app, enter:
sudo chmod -R 700 / Users // Music / iTunes / iTunes Media
, where is the username.

Reason for error 39: The error occurs when syncing photos.

Solution for error 39: Several of your photos are causing this error, you need to find them using the de-sync method.

Cause of error 40, 306, 10054: Problems connecting to the server.

Solution for error 40, 306, 10054: It is necessary to disable anti-virus software, proxies, clear the browser cache.

Reason for error 54: Occurs when you transfer purchases from your device to iTunes.

Solution for error 54: There are a number of things you can try:

• iTunes> Store> Authorize This Computer
• Delete C: \ Documents and Settings \ All Users \ Application Data \ Apple Computer \ iTunes \ SC Info
• Exclude music from synchronization by deleting the folder (then you can return the folder to its place)

Reason for error 414: Content is intended for individuals over 17 years of age.

Solution for error 414: Agree to these rules or change your date of birth in your account settings.

Reason for error 1004: Temporary Apple server problems.

Solution for error 1004: Flash later.

Reason for error 1008: The Apple ID has invalid characters.

Solution for error 1008: To avoid this error, you must use only Latin letters and numbers in your Apple ID.

Reason for error 1011, 1012: IPhone / iPad modem problem.

Solution for error 1011, 1012: Hardware problem requiring repair.

Cause of error 1013, 1014, 1015: When checking the firmware after updating, a mismatch error occurred.

Solution for error 1013, 1014, 1015: You need to download the TinyUmbrella utility. Use the Kick Device Out of Recovery function in it.

Reason for error 1050: Apple activation servers are temporarily unavailable.

Solution for error 1050: Activate the device after a while.

Reason for error 1394: The operating system files of the device are corrupted.

Solution for error 1394: Restore the device or try to jailbreak again if the error appeared after it.

Reason for error 14 **: Cable communication error.

Solution for error 14 **: Either the firmware file is broken (you need to download another one), or the usb cable is broken.

Cause of error 1600, 1611: The error occurs when installing custom firmware via DFU mode.

Solution for error 1600, 1611: Try installing via Recovery Mode.

Reason for error 1609:

Solution for error 1609:

Reason for error 1619: iTunes is too old for your device.

Solution for error 1619: Update iTunes to the latest version.

Reason for error 1644: The firmware file is accessed by third-party programs.

Solution for error 1644: Restart your computer, turn off antivirus software if you are not working with the firmware file yourself.

Reason for error 2001: The error occurs on Mac OS. Driver problem.

Solution to error 2001: Update Mac OS.

Reason for error 2002: Third-party processes work with iTunes, thereby blocking access.

Solution to error 2002: If it is not an antivirus, then restart your computer.

Reason for error 2003: Problems with the USB port.

Solution to error 2003: Use a different USB port.

Reason for error 2005: Data cable problems.

Solution to error 2005: Use a different data cable.

Reason for error 2502 and 2503: Installer errors due to limited access to temporary files. Found on Windows 8.

Solution for error 2502 and 2503: The problem is solved by adding full user access to the C: \ Windows \ Temp folder. This is done as follows:

• right-click on the C: \ Windows \ Temp folder;
• go along the path "Properties - Security - Change" and select your user;
• put a tick in front of "Full access", then you need to save the changes.

Reason for error 3000, 3004, 3999: Apple server access error.

Solution for error 3000, 3004, 3999: Access is blocked by some program. For example antivirus. Disable them, reboot.

Cause of error 3001, 5103, -42110: iTunes cannot download videos due to hashing errors.

Solution for error 3001, 5103, -42110: Update iTunes
Delete the SC Info folder:

• Win7 - C: \ Documents and Settings \ All Users \ Application Data \ Apple Computer \ iTunes
• Vista - C: \ Program Data \ Apple Computer \ iTunes
• Mac OS - / users / Shared / SC Info

Reason for error 3002, 3194: There are no hashes stored on the server. (Apple or Saurik).

Solution for error 3002, 3194: Upgrade to a stable firmware version. Remove line: 74.208.105.171 gs.apple.com from hosts file to:

• Win - C: \ Windows \ System32 \ drivers \ etc \ hosts
• Mac OS - / etc / hosts

Turn off your antiviruses, try to restore using shift. Also, an error may occur when trying to rollback to previous version iOS. Recently, downgrading is not possible, calmly update to the latest version of iOS. A complex error, the explanations for which were highlighted in a separate article -.

Reason for error 3123: Problems with computer authorization in iTunes.

Reason for error 3195: Error getting SHSH.

Solution for error 3195: Try to update the firmware again.

Reason for error 5002: Refused payment.

Solution for error 5002: Look for errors in the filled in bank card details.

Reason for error 8008, -50, -5000, -42023: The firmware upload session timed out.

Solution for error 8008, -50, -5000, -42023: Delete the Downloads folder in your iTunes Media folder.

Reason for Error 8248: The problem occurs if plugins for iTunes are installed that are incompatible with new versions of the program.

Solution for error 8248: Remove iTunes plugins. It often happens that the problem is in the Memonitor.exe process, close it.

Reason for error 9006: Something is blocking the download of the firmware.

Solution for error 9006: Download the firmware from another location, or solve the problem with antivirus software.

Reason for Error 9807: Something is blocking the verification of signatures and certificates.

Solution for error 9807: Solve your antivirus problem.

Reason for Error 11222: Access is blocked.

Solution for error 11222: Disable your firewall and antivirus.

Cause of error 13014, 13136, 13213: Something is interfering with iTunes.

Solution for error 13014, 13136, 13213: Refresh iTunes, restart your computer, turn off your antivirus software. The problem should go away.

Reason for Error 13001: The library file is damaged.

Solution for error 13001: Delete your iTunes library files.

Reason for error 20000: The error can occur when using a non-standard Windows theme.

Solution to error 20000: Install the default Windows theme.

Reason for error -39: iTunes cannot download music from the iTunes Store.

Solution for error -39:

Reason for error -50: There are problems connecting to the itunes.apple.com server.

Solution for error -50: Update iTunes. Relog your account. Turn off your antivirus software.

Reason for error -3259: Connection timed out.

Solution for error -3259: Update iTunes. Check your internet connection. Delete unfinished downloads, logging out / logging in to your iTunes account may help. If that doesn't help, try restarting your computer.

Reason for error -9800, -9812, -9815, -9814: The time and date are not set correctly in the system.

Solution for error -9800, -9812, -9815, -9814: Set the correct date and time in the system settings.

Reason for error 0xE8000022: Corrupted iOS files.

Solution for error 0xE8000022: Rebuild the firmware.

Cause of error 0xE8000001, 0xE8000050:

Solution for error 0xE8000001, 0xE8000050: Reinstall the AppSync tweak from Cydia.

Cause of error 0xE8008001: The problem occurs when installing apps on a jailbroken device.

Solution for error 0xE8008001: Install the AppSync tweak from Cydia.

Reason for error 0xE8000013: Synchronization error.

Solution for error 0xE8000013: Re-sync your device.

Reason for error 0xE8000065: Mistake in operating system.

Solution for error 0xE8000065: Restart your computer, use a different USB port. If it does not help, then the problem is in iTunes and you will need to restore the firmware.

If you didn’t find the answer to your question or something didn’t work out for you, and there is no suitable solution in the comments below, ask a question through our